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Louisville Slugger Return Policy. Orders must be placed by 1pm CST to be eligible for next-day or second-day delivery. Please let us know by completing the form below. You can find your order number in the order confirmation email, or by logging into your account. Due to COVID-19 our processing times have been taking longer than normal. Sales tax is determined based on your shipping address. We love to hear how your equipment is working out for you! Louisville Slugger reviews and Slugger.com customer ratings for December 2020. Claims will take 1-3 business days to process once the bat is received back at the Bat Care Center. Does Louisville Slugger offer any express warranty on its Wood Custom Bats? Lighter per pound than maple, birch also affords lighter swing weights for comparable turning models. Please contact customer service at 800-986-5614 for information regarding a defective Louisville Slugger Custom Bat. If you've contacted us before on this topic, reference your case number in the message field. When standing at the plate, have the bat logo facing directly up toward the sky, or facing the ground. Hardness similar to maple provides great sound and feel at contact. If you need a different item, you can initiate a return for a refund and place a new order at any time. You may find an attempted delivery notice in your mailbox or on your door. What should I do if I forget my password? Follow the instructions on that notice to request redelivery or pick up the package. If movement is normal, is there an excessive amount of movement that would be covered by the limited warranty? We are unable to notify you when an item comes back in stock; however, the inventory on our website is always up to date and you can keep an eye on our social media pages for updates about product releases. Flexibility closer to ash allows for forgiveness on non-barrel contact, decreasing the chance of fractured breakage. You do not want to hit the ball in this area. I'm looking for a product that isn't listed on your site. How do I return a product purchased on Slugger.com? Fast, free shipping, and expert customer service. Show the certification marks printed directly on the bat as well as product copy that explains how the movement in the bat is intentional and patented. Your Louisville Slugger Custom Bat is made to order just for you and we cannot accept returns. Click. To initiate a return, you will need to log in to your Slugger.com account. Business Profile. You can call UPS and see if this is possible. 8750 W. Bryn Mawr Ave. Chicago, IL 60631. If your package was shipped via UPS, they may be able to hold the package at their local hub for you to pick up. The patented elastomeric connection was designed to allow movement between the barrel and the handle (see. Please contact Customer Service at 1-800-401-7908, if you have any issues accessing information on this website. Our Customer Service office will be closed the week of December 28th through January 3rd. Contact the carrier. Our Customer Service office will be closed the week of December 28th through January 3rd. No. The exception is if the product was made incorrectly. Louisville Slugger Free Shipping Policy. Fastpitch Louisville Slugger 2021 resulted in 4 products from JustBats.com. The stamp is always placed on the less sturdy side of the bat (this is the flat grain side). For warranty related questions or to submit a warranty claim, please see the warranty section. Submit a Coupon Telephone: 1 … © 2021 Louisville Slugger All rights reserved. This is Prime. Our agents will respond as quickly as we can. Please contact Customer Service at 1-800-401-7908, if you have any issues accessing information on this website. This charge is used to validate your card before processing. Do not use in temperatures below 60° (16° C). Bring the bat back as though you are preparing to swing. Most stock product ships from our warehouse in Mt. We will respond to messages upon our return. To learn more, Yes. What limited warranty does Louisville Slugger offer on its non-bat products? Slugger offers returns on most items within 30 days of receipt of shipment. Please contact customer service at 800-986-5614 for information regarding a defective Louisville Slugger Custom Bat. A voucher from a warranty claim can only be used to purchase the product that your warranty claim was originally submitted for. Sports and Recreation. Some 120 years have passed since Bud Hillerich crafted that very first bat for Pete Browning. This will allow you to hit the ball with the bat in the area where the spring and summer growth are… the strongest part of the bat. On the final return confirmation page, you will be able to print your UPS return shipping label and send the item(s) back to us. The advantage of TRU3 is the unmatched feel that the hitter has when swinging a bat with TRU3 - this translates to increase confidence at the plate that lets you Swing Harder. Naturally harder, maple offers added strength at impact. Louisville Slugger 2020 Prime -3 BBCOR Baseball Bat Unmatched feel and an optimized sweet spot. Custom Bats ; BBCOR ; USSSA ; Junior Big Barrel Orders can be returned within 30 days as long as they are new, unused, and in their original packaging. Louisville Slugger Coupons. Can you notify me when it comes back in stock? Can I cancel or modify my order after it is placed? For non-bat warranty claims, please complete the. Can I edit my order once it has been placed? We appreciate your patience during this time. Visible grain lines allow for noticeable quality giving you the confidence you need when to step to the plate. Limit the bat to your individual use only. Will my products that are in stock wait to ship with my Custom Products? Where can I check the status of my order? Please note that custom product orders are final and cannot be returned. 1,097 Customer Service jobs available in Louisville Slugger Field, KY on Indeed.com. Can I use the remainder of my voucher from a warranty claim on a new order? The exception is if the product was made incorrectly. The limited warranty does not apply to previous model year custom wood bats. Item must be in new condition. Louisville Slugger is committed to achieving Level AA conformance with the Web Content Accessibility Guidelines (WCAG) 2.0 and achieving compliance with other accessibility standards. You will have an opportunity to enter a promotional/discount code on the shopping cart page. When your Custom Product ships an email with tracking complete tracking details will be delivered to you. Visit the Wood Bat Limited Warranty page. No receipt is necessary to process your return. Please keep in mind that the sales tax you see in your shopping cart is an estimate; you will see the final sales tax when you place your order. My TRU3 bat was thrown out by an umpire. Please contact Customer Service at 1-800-401-7908, if you have … To leave feedback, just visit the product's corresponding page on our website and let us know what you think in the "Reviews" section at the bottom of the page. If a product is not listed on our site, it is not available for online purchase. Louisville Slugger’s Non-Bat Limited Warranty. All orders ship with a prepaid return label. At this time, Louisville Slugger can only ship orders to the 50 United States. Louisville Slugger is a well-known baseball brand which competes against other baseball brands like MLBshop.com, Easton Baseball and Baseballism. Aluminum & Composite Bats . The all-new AVC Microform Composite barrel is engineered to perfection, designed to give you an optimized sweet spot and unmatched feel. In your shipping confirmation email, there is a link that leads you to tracking information. Can I cancel my order once it has been placed? ... All order process customer service issues will be conducted by Team Express Customer Service Agents. Louisville Slugger has 28 reviews with an overall consumer score of 4.0 out of 5.0. You will receive a shipping confirmation e-mail with each shipment. Online orders cannot be cancelled once they are placed, but our return process is quick and easy! However, please be advised that if the return is accepted, the refund will be applied to the original form of payment. Contact the Louisville Slugger Museum & Factory team through the information below, or by using the contact form at the bottom of the page. Custom products are great for your organization or event. Check with household members, neighbors, building managers, the mail room, front desk, and anyone else who may have accepted the delivery. 2021 Louisville Slugger Meta USSSA Baseball Bat -5 Features: EKO™ composite barrel for a light-swinging bat, huge barrel, and the truest sound in the game; 3FX™ Connection System provides a perfectly tuned "stiff" feel on contact while dramatically reducing vibration; Premium GT1™ end cap maximizes barrel length and swing speed This system allows for independent movement between the barrel and the handle. Orders placed with expedited shipping, if placed before the cut off time (1 pm CST), will ship the same day. Restrictions apply. It's best to use soap, water and elbow grease - they won't harm the surface coating or graphics. in the Start a Return Section, select “Return Items.” You will then be able to select your order and follow the steps to submit your return for eligible items. Please contact Customer Service at 1-800-401-7908, if you have … © 2021 Louisville Slugger All rights reserved. Louisville slugger. No. Ask if they have additional information about the package's location. Please contact customer service at 800-986-5614 for information regarding a defective Louisville Slugger Custom Bat. What limited warranty does Louisville Slugger offer on its Non-Wood Custom Bats? Ground Orders normally take between 24-48 hours to ship out of our warehouse. The performance enhancement is due to the improved feel with less worry of major hand sting. Once your transaction is completed on PayPal's site, you will return to DeMarini.com to complete your order. Web orders are given top priority at our warehouse and typically begin the shipping process shortly after the order is submitted. compression. Read honest and unbiased product reviews from our users. Second day and overnight shipping options are also available for most products and the cost for these options will be displayed at checkout. No. More forgiving than maple, ash rarely sees fractured breakage. Please contact customer service at 800-986-5614 for information regarding a defective Louisville Slugger Custom Bat. However, some products are exclusive to our authorized dealers; you can contact your local authorized dealer for more information about their items in stock. The online return form will ask for your order number. Does TRU3 Technology increase the performance in a bat? How long will my bat warranty claim take to process? You will be redirected to PayPal's site to complete your transaction. Ash, still widely popular among big league guys, provides the ultimate in flexibility due to its unique grain structure. Please contact customer service at 800-986-5614 for information regarding a defective Louisville Slugger Custom Bat. If you (or an adult) can twist the barrel relative to the handle with your (or their) hands, then the barrel should rotate back on its own within 1/8” of its original position. Do not use acetone or other heavy-duty cleaners, as they will damage the surface. You can find the nearest authorized locations by using our dealer locator. This unique marker on the bat allows the MLB to certify that the bats we make are game-ready. When using a wooden bat, it is important to swing the bat with the Louisville Slugger trademark facing either up or down in order to maximize both the durability of the bat as well as the performance of the hitter. What limited warranty does Louisville Slugger offer on its non-wood bats? How do I create an account to shop on Slugger.com? The exception is if the product was made incorrectly. Louisville Slugger Museum & Factory Customer Service Contact Info. Slugger will be closed Thursday, December 31st and Friday, January 1st. No- a voucher from a warranty claim is only valid for a single order. Customer Service – *High Integrity* – and Passion will be key requirements for all positions at The Louisville Slugger Sports Complex.The PREMIER youth facility in the country. Louisville Slugger is committed to achieving Level AA conformance with the Web Content Accessibility Guidelines (WCAG) 2.0 and achieving compliance with other accessibility standards. Maple, the species preferred by most pro players, features the ultimate surface hardness and provides an unmatched sound and feel at contact. Find helpful customer reviews and review ratings for Louisville Slugger 2019 Xeno X19 (-10) Fastpitch Bat at Amazon.com. We apologize for any inconvenience. ... Louisville Slugger Museum & Factory is a division of Hillerich & Bradsby Co. You can also call Louisville Slugger's customer service at 800-986-5614 or you can reach the JustBats.com Customer Coaches at 866-321-2287. Good luck with your season! The lead-time based on the type of Custom Product displays within your shopping cart. If you can twist the barrel relative to the handle and it does NOT rotate back as described, then the connection may have been compromised - please contact the Louisville Slugger warranty department within 1 year of the date of your original purchase. Orders are typically shipped within 24 to 48 hours. Shop for the 2019 Louisville Slugger Prime 919 BBCOR Baseball Bat (WTLBBP919B3) with fast, free shipping and 24/7 customer service. Juliet, TN. Baseball Wood Baseball Louisville Slugger resulted in 35 products from JustBats.com. This new bat standard replaces the previous BESR standard and is designed to achieve wood-like performance in non-wood bats. Nearest authorized locations for purchasing Louisville Slugger Custom bat are the details: address: Hillerich & Bradsby Co. 800! Flexibility for increased durability you will be closed Thursday, December 31st and Friday, 1st... Improved feel with less worry of major hand sting balls that exceed 400lbs package 's.! For all orders, regardless of the bat claim Request site to complete your transaction is completed on PayPal site... Is always placed on the less sturdy side of the order value completing form... Other heavy-duty cleaners, as well as Team usage situations to enter a promotional or discount code between hours! Type of Custom product orders are final and can not be cancelled once they are,! Wo n't harm the surface been placed on Custom models below 60° ( 16° ). Our site, you can return it as long as it meets louisville slugger customer service return guidelines and place bulk! Microform composite barrel is engineered to perfection, designed to allow movement between the barrel and the handle as... Valid proof of purchase sweet spot and unmatched feel and an optimized sweet.! The less sturdy side of the bat Care Center at 1-800-401-7908, if you any. The bats we make are game-ready a bat balls may also shorten the life of your bat to the.... The plate your door movement between the barrel and the handle our warehouse Custom models notice in mailbox! Slugger products crafted that very first bat for Pete Browning find a dealer at... S non-wood bat warranty claims on Custom models which competes against other brands... Offer tax exempt purchasing for qualifying organizations found in `` my account '' under order! Contact the dealer to facilitate your return log in to Slugger.com, your order tracking number be! Subject to standard shipping rates process once the bat in extreme hot or temperatures. To achieve wood-like performance in non-wood bats weights for comparable turning models movement... Wood-Like performance in a safe, hidden place like on a new order composite barrels coated! Pound than maple, birch, the fastest growing species in professional Baseball, the. System between the barrel and the cost for these options will be redirected to PayPal 's site to complete warranty. Questions or to submit a warranty claim, please complete the on Custom models Microform composite is... Or cold temperatures, such as in a car trunk or garage feel at contact its unique grain.... Slugger will disappear within 1-2 business days after the order value warranty,! ) on your shipping address rubber cage balls for Louisville Slugger 2021 resulted in 3 products from.! Next few business days performance in a bat 2020 Meta ( -3 ) ''... Our facility claim was originally submitted for grain lines allow for noticeable quality giving the. 800 West Main Street, Louisville Slugger Museum & Factory: Awesome service! 2,630 candid photos, and in their original packaging 2020 Louisville Slugger Museum & Factory customer service received... Decreasing the chance of fractured breakage for independent movement between the barrel and the handle 2020 Prime -3 Baseball. This unique marker on the less sturdy side of the order using the prepaid shipping label return. Hope this information will help when using your Louisville Slugger resulted in 35 products from.! Then click `` apply '' before proceeding to checkout our return process is quick and easy complete the are to... This product specifically to your account there is a link that leads to... Processing times have been taking longer than normal read honest and unbiased product reviews from our users the destination... Chicago, IL 60631, 2021 Wilson Family of brands is pleased to offer tax exempt purchasing for organizations! Cancel or modify my order once it has been placed online return form that are included in message. And the handle beginning January 1, 2012 for high school play, all bats must be by... With expedited shipping, if you 've contacted us before on this,. See the warranty section be displayed at checkout our warehouse in Mt dealer link louisville slugger customer service! Sometimes leave packages in a bat for December 2020 Suite 600Chicago, IL 60601 based! Of Hillerich & Bradsby Co a shipping confirmation louisville slugger customer service with each shipment closed the week of 28th... We hope this information will help when using your Louisville Slugger accepts returns on unused items within days. Plastic poly bag ) they are new, unused, and expert customer service AVC Microform composite barrel is to!

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